What many observers failed to anticipate is the pace of adoption. Beginning with initial pilots, the industry has seen rapid growth across the entire industry.

An important finding emerges from our reporting: what thrived in the past often fails now or in the future.

Security and privacy must be foundational, not afterthoughts, in every decision we make.

What matters most extends far beyond surface-level effects. Recognizing these deeper dimensions is critical for leaders planning to prepare adequately.

Key Insights

• Industry guidelines are changing how organizations handle operations.
• The scope of advanced technologies necessitates different expertise from development groups.
• Investment in skill development will prove more consequential than pursuing the latest platforms.